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Notes

Quality Control

We take quality very seriously at Altview Research. Our focus is to uphold highest standard in market research. Your success is our focus!

Overview of Technology & Quality Control Measures

Quality Control Measures:

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  • Altview utilizes digital fingerprinting technology which is integrated directly into our system.  

  • The purpose is to detect and block duplicate responses to a survey from a single device.  Whether a respondent has multiple accounts with a single panel or several accounts across multiple panels; it is our responsibility to allow only a single response to a survey from a particular device/machine. 

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  • There is no charge for this functionality and our clients have nothing additional to do to ensure this is in place. 

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  • Altview utilizes this technology for all projects unless specifically directed by our client not to. It is integrated directly into our survey traffic processing server and there is no additional redirecting to third-party servers.  All of the detection and blocking takes place on one site to eliminate delays, potential interruptions, or URL tampering.

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  • We look at variables passed by the respondent’s browser and assign a unique identifier to that device/machine.  The identifier is saved for each response to a survey.  If a respondent attempts to enter the same survey from a device which has already finished the survey, that respondent is blocked from entering the survey and recorded in the tool. The tool also utilizes browser cookies as additional security, but disabling or clearing the cookies will not disable the functionality.

Included are the following security features to ensure sample quality:

  • Digital fingerprinting (deduping within and across panels)

  • Geographical IP filtering (block traffic from restricted countries)

  • Hash codes to detect URL tampering

Additional features include the following:

  • Quota limits per partner for extra quality control

  • Tracking pixels

  • Pre-screener and Post-screener hookups

  • Custom or unique survey URLs supplied by the client

  • Ability to stop/start traffic to a survey

  • Separate testing URLs  per partner

  • Import client IDs to generate exception reports (mismatched ids/status)

  • Pass through URL parameters to or from partners (DMA, language, etc.)

  • Web accessible error logs

  • Generate hourly or daily project status emails to Project Managers

  • Respondent LOI and partner activity graphs

  • Alerts to significant project issues

  • Ability to route respondents to surveys based on qualifying criteria 

The Partner Portal includes the following features:

  • Summary of all active projects 

  • Allow partners to export IDs

  • Real Time reporting detailing respondent activity and traffic.

  • Collect daily sample activity from partners 

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